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Admins can now choose how the KYB score treats two cases of missing state data, from the new KYB Score section of Settings in the console.
Unknown registration status: when every US Secretary of State registration a business has carries an unknown status, either leave the status check out of the score (the default and current behavior) or score it the same as an inactive registration.
No address on file: when a business has no address in any of its US Secretary of State registrations, either score the address check as a state-level match (the default and current behavior) or leave the address out of the score. Addresses that are on file but don’t match are still scored either way, and business_address_match reports the same value under both options. Both settings apply to new US business searches and to portfolio monitoring. Searches that already ran keep the score they were given, and a monitored business picks up a change on its next monitoring run. International business searches are not affected. See Account Settings and Scores & Ratings. Nothing changes unless an admin changes a setting. No integration changes required.